Privacy Policy

Waldenary LLC dba Truckbell · Effective date: October 13, 2026

Important notice regarding text messaging data

Waldenary LLC dba Truckbell ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information we collect

  • Personal information: name, business name, email address, phone number, physical address, and payment information when you buy a service.
  • Opt-in records and timestamps for all communication channels (SMS, email).
  • Non-personal information: IP address, browser type, device information, website usage and cookies.
  • We use Google Analytics to understand how visitors use this site. It uses cookies, and you can opt out with Google's browser add-on at tools.google.com/dlpage/gaoptout.
  • Customer communication: records of inquiries, service requests, appointments and feedback.

2. How we use your information

  • Providing and improving our services.
  • Processing payments.
  • Communicating with you about your inquiries, appointments and, only with your consent, promotions.
  • Website functionality, security and fraud prevention.
  • Keeping records of your communication preferences and consent.

3. SMS messaging

  • You only receive messages if you have explicitly opted in. We keep timestamped records of all opt-ins.
  • Reply STOP at any time to cancel. You will get one confirmation message, and no further messages unless you opt in again. Opt-outs are processed immediately.
  • Message frequency varies with your requests. We do not send promotional texts without your specific consent.
  • Reply HELP for assistance or email contact@waldenary.com.
  • Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS data protection statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information sharing

We may share information with service providers who help us operate (for example, payment processing, scheduling, and the providers that deliver messages you've agreed to receive), when required by law, or in a business transfer. All of these categories exclude text messaging originator opt-in data and consent, which is not shared with any third parties other than the aggregators and providers of the text message services.

5. Data security

We use reasonable security measures to protect your information. No method of transmission over the internet or electronic storage is 100% secure.

6. Your rights and choices

You can ask to access, update or delete your information, unsubscribe from emails, reply STOP to texts, and withdraw consent at any time by contacting us below.

7. Changes

We may update this policy. The latest version will always be on this website with its effective date.

8. Contact us

Waldenary LLC dba Truckbell · Email: contact@waldenary.com · Website: truckbell.com