Services

What Truckbell sets up for your business

Missed calls get a text back, customers book online, and finished jobs get a review request. We set it up once and it runs while you are on the job.

  1. 01Missed call text back
  2. 02Two-way texting and AI assistant
  3. 03Online booking
  4. 04Confirmations and reminders
  5. 05Job pipeline and owner alerts
  6. 06Review requests
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Your Plumbing Co.Text message

One customer, start to finish.

Included in the standard setup

Core services

These eight cover the path from a missed call to a finished, reviewed job.

01

Missed call text back

When you miss a call, the caller gets a text within seconds asking how you can help.

02

Two-way texting

You text customers and they text back, all from one inbox on your phone or computer.

03

Online booking

Customers pick a time on your booking page. They can reschedule or cancel with a link.

04

Booking confirmations

Customers get an email or text as soon as they book, and you get a notice too.

05

Appointment reminders

Customers get a reminder 24 hours and 2 hours before the job.

06

Job pipeline

Every lead and booked job sits on one board, from new request to completed.

07

Review requests

After a job is done, the customer gets a message asking for a Google review.

08

Owner alerts

You get an email when a customer replies to a text or books a job.

Available on request

Add-ons

Add these when the basics are working and you want more from the same system.

Lead follow-up

Leads who have not booked get a short series of texts and emails over a few days.

Estimate follow-up

Customers who got a quote but have not answered get a friendly nudge.

Past customer campaigns

Text or email old customers about seasonal work like tune-ups and cleanouts.

Website forms

A quote request form on your site sends each new lead straight into your inbox.

Text-to-pay and invoices

Send an invoice or payment link by text and the customer pays by card.

AI text assistant

An AI answers common questions by text and books appointments when you cannot reply.

AI phone answering

An AI picks up calls after hours, answers questions, and books jobs.

Review monitoring

New Google reviews show up in one place so you can reply to them.

Monthly report

A simple count of calls, leads, bookings, and reviews.

Call forwarding and tracking

A business number that forwards to your cell and shows which calls came from where.

The AI text assistant and AI phone answering are AI tools, and we tell your customers so. Texting needs its own carrier approval for each business, which we handle during setup.

How it starts

Three steps to go live

  • STEP 1

    Free audit

    We look at how calls, texts and bookings work for you today, and audit your Google listing and reviews.

  • STEP 2

    We set it up

    We build your texts, booking page, and alerts. You keep your own phone number.

  • STEP 3

    You run jobs

    Missed calls get a text, jobs get booked, and you see it all in one inbox.

Start with a free audit

Send us your business name and trade. We will look at your Google listing and reviews and show you how Truckbell would fit.

Get a free audit